The pixel flag
A customer back on homerskeltonford.com, and the car on their screen. Page 03.
98%
One: the pixel names the shoppers on your websites. Two: your CRM flags the ones who already bought from you. Three: the same check runs against 2,315 car shoppers in your ZIP codes. Four: the Ford leads, as the example.
The generally accepted conversion rate for a dealership website is 1.5%. Every dot on this page is a person who looked at a vehicle on homerskeltonford.com. The two green ones filled out a form.
You already paid to get all hundred there: search, listings, social, your OEM co-op. The traffic is not the problem. The anonymity is. Some of the ninety-eight have almost certainly bought from you before. Today, nobody on your floor can tell which ones.
They priced a Bronco Outer Banks. They opened a Super Duty. They ran your payment calculator. Then they vanished, and the only thing you kept was a number in Google Analytics.
We install one script on your websites. From that moment, a meaningful share of those anonymous visitors resolve to a named human being with a mailing address, phone numbers carrying their own do-not-call status, verified email addresses, income, net worth, homeowner status and household composition.
Not a company name. Not an IP address. Not "someone in DeSoto County looked at a Maverick." A person, an address you can mail, and a phone with its do-not-call status beside it, plus every page they opened and every car they came back to.
Every resolved visitor is tested against itself before it reaches your floor (page 09). What arrives each morning is yesterday's shoppers, today, while the vehicle is still open in their head.
A single script goes in each site's header, the same way your analytics did. No redesign, no vendor migration, no change to your CRM.
Anonymous visitors are matched to real identities. Every resolution carries the page address and the source that sent them.
Every named visitor is checked against your client list. Past customers are flagged before anything else happens.
A working list arrives with do-not-call status on every number. Yesterday's shoppers, this morning.
A form tells you someone raised a hand. The pixel tells you who keeps coming back, and to which car.
The website view opens on the strongest signal a website can give: the same vehicle, viewed again on separate visits. Those shoppers sit at the top, ranked by how many times they looked at that one car, so a shopper who viewed a Bronco four times is called before one who viewed it three.
Every card names the car, how many separate visits it took, where the shopper came from, and every phone with its do-not-call status. The journey view behind it shows each visit, day by day, so the salesperson leads the call with the right vehicle.
A past customer opens a Super Duty on homerskeltonford.com at 10:07 on a Sunday night. Today, nobody on your floor knows.
Every visitor the pixel names is checked against your client list. When one of them is already yours, the desk raises a CRM FLAG: who they are, what they bought from you and when, the phone your CRM already holds, and the vehicle they are looking at right now. Those cards sit at the very top of the website view, ahead of everything else.
A customer back on your own website is the warmest lead a dealership gets. The salesperson who sold them the last car makes the call, about the car on their screen.
It works from a client-list export out of your CRM (DriveCentric). Nothing plugs into your system, and your list never leaves your side: only the matches appear on the desk.
A name alone never counts. A phone shared with someone on your list counts only when that person bought from you. Each flag says which it is: bought before, on your list with no sale on record, or shares a phone with a buyer.
Master Shoppers is everyone in Homer's 19 ZIP codes our scoring found shopping for a car this month, on any brand, new or used.
It is built from eight scored car-buying topics, listed below. Each person carries a buyer score and a buying stage from our latest scoring run, so a casual browser and a household comparing trims are not treated the same.
This is the list your CRM is checked against off the website. It is not tied to Ford: a Chevrolet buyer, a Toyota buyer and a used-car buyer are all on it.
Every car-buying topic we score, pulled whole for Mississippi and Tennessee: 214,813 scored records across the eight.
Cut to Homer's trade area (page 11) on either address on file: home (518 people) or skip-trace (1,797).
2,448 people across the topics, merged into one record each, with every topic they showed up on.
133 removed: unreachable, impossible ages, people who work in the car business, and duplicates sharing a phone or email.
The pixel only sees the customers who come back to your websites. Most never do. They shop Cars.com, Edmunds and Carfax, and then they buy wherever they land.
So the same client list is checked against all 2,315 Master Shoppers, every time the list refreshes. Every past customer on it is flagged: shopping for a car right now, and not on your website. That is the call a salesperson makes before they sit down in Southaven.
The match rules are the same as on the website, with one tightening: a phone shared with a buyer only counts inside the same household. The card tells the floor which store they bought from, when, how the match was made, the phone your CRM holds, and how far they live from the store. Your client list is used for matching only, under a signed data protection and non-disclosure agreement.
A customer back on homerskeltonford.com, and the car on their screen. Page 03.
A customer shopping for a car this month who has not come to you. This page.
In market, on your site, and already your customer. One person, read three ways.
Everything in this document lives in one place your floor can open on a phone.
Website + CRM is the pixel: the CRM flags on top, the shoppers who came back to the same car next, then everyone else who opened a vehicle, with the journey each shopper took page by page.
In-market leads is the list side: Master Shoppers flagged against your CRM, and the 268 Ford leads with every sheet, tier and neighborhood.
A CRM FLAG card says a past buyer is on a Super Duty page right now. The salesperson who sold them the last one makes the call, about that Super Duty.
A past buyer turns up on Master Shoppers without visiting your site. Check in before they sit down in Southaven.
In your CRM with no sale on record, and now on your site or on Master Shoppers. A second run at a deal you already paid to start.
Four separate visits to the same Bronco Outer Banks. Your internet team calls a named person about the exact vehicle they keep returning to. Not a blast: a callback on a car they already picked.
A visitor who opens your payment calculator or financing page and does not submit is shopping money, not metal. That is a finance conversation, and now it has a phone number attached to it.
Your service pages pull owners of aging vehicles. With income and household on file, the sales desk can work the service drive as an acquisition channel instead of ignoring it.
Keep what you have. We hand it the names it can't see.
| Who it finds | On its own | Matched to your CRM | |
|---|---|---|---|
| Website pixel | People on your sites who left without filling out a form | A named visitor and the car they keep coming back to | Customers back on your site are flagged and put at the top of the desk. |
| Master Shoppers | 2,315 people in your ZIPs shopping for a car this month, every brand | A named, scored shopper | Customers shopping elsewhere are flagged. Everyone else is conquest. |
| Your CRM | People you already know | A list that cannot tell you who is shopping today | Becomes the lens on both. It turns a lead into a relationship. |
| Ford leads | Master Shoppers who are also on a Ford list | 268 verified, tiered Ford buyers | Past customers among them are flagged too. |
The pixel captures people who already found you and left without a trace. Master Shoppers finds people in market who never came to your site. Your CRM tells you which of either are already yours. No single source can tell you that.
It compounds. Every month the pixel runs, the store builds a first-party audience of real people who have shown interest, one no listing site can rent back to you.
And which car they came back to, to the minute.
When, where, and which number you already hold.
Scored, with a buying stage.
By the right salesperson, about the right car, while it still matters.
Every name, from the pixel or from a list, is tested against itself before your floor sees it.
Identity data is assembled by matching online behavior to consumer records, and the seams show. When a match is wrong the name is real, the phone is real, and the person answering has never shopped for a car. That is how a good salesperson stops believing in a lead list by Wednesday.
So we check each record for internal contradictions: a stated age band against an exact age on the same row, a surname against the matched household, a home state against the matched address, an email against the name it belongs to, an area code against Memphis. A contradiction is not an opinion. It is proof the match is wrong.
Below, the Ford file as the worked example: 354 people were on both lists, and this is what came out.
Ford is selling more of what DeSoto County drives, and the buyer is getting harder to reach.
Ford sold 1,612,947 vehicles through October. F-Series had its best October since 2019, Explorer is up 19.3% on the year, and Bronco set third-quarter and year-to-date records. Super Duty production had its best quarter in nineteen years.
Meanwhile the average new vehicle transacts at $50,562 and the average full-size pickup at $67,573. The average vehicle on Mississippi roads is 15.6 years old, against 12.2 nationally. More people need a truck than can casually afford one.
DeSoto County adds its own pressure: it has grown 6.8% since 2020, and 96 of every 100 households own a vehicle. Advertising buys you all of them, including the ones already talking to another Ford store.
We do the opposite: name the shoppers already on your website, name the households in your ZIP codes shopping this month, and tell you which of them already bought from you.
We mapped every franchised Ford store within thirty-five miles of Hanna Cove and, for every ZIP code within twenty-five miles, compared the distance to Homer with the distance to the nearest competing Ford store. Then we weighed each ZIP by how many households own a vehicle. In DeSoto County it is 96 of every 100.
What survived is 6 core ZIP codes where Homer is the nearest Ford store or within a mile of it, holding 49,248 car-owning households: Olive Branch, Hickory Hill, east Southaven, Byhalia, Coldwater and Holly Springs. Around them sit 13 more: southeast Memphis, where Homer is within six miles of the nearest Ford store; Germantown and East Memphis, the high-income drive-in; and the rest of DeSoto County, Homer’s own county. Master Shoppers and every list in this document are cut to those 19 ZIPs on either address on file for the person: home or skip-trace.
| ZIP | Area | Miles | Car households | Own a car |
|---|---|---|---|---|
| 38654 | Olive Branch | 2.6 | 20,215 | 97% |
| 38141 | Hickory Hill | 3.8 | 7,785 | 95% |
| 38611 | Byhalia | 12.2 | 5,993 | 95% |
| 38672 | Southaven east | 5.7 | 5,700 | 98% |
| 38635 | Holly Springs | 24.6 | 5,276 | 94% |
122 households in your file are shopping it right now, the biggest model sheet on the desk. Homer Skelton Ford has 74 new ones on the lot today.
One shopping signal is a guess. Two that agree is a buyer.
Ford is the worked example. Every name in this file had to appear twice: once on Master Shoppers, and once on a Ford list: the brand, or a specific model. A person on one list alone goes nowhere. The same build runs for any brand you sell.
Both lists are scored, not just matched, and every name was verified (page 09). It is a smaller file on purpose.
Shopping for a car this month, in your ZIPs, every brand.
The Ford brand list, or a model list: F-150, Super Duty, F-250, F-350, Ranger and more.
Only these go forward.
86 removed: records that contradict themselves, weak identities and duplicates.
Each tier is a different conversation.
Multi-model shoppers with the income and credit to carry the deal. Call these first, this week.
Real intent or a strong financial profile, rarely both at maximum. Working these fills a month.
Single-model shoppers with solid profiles. A steadier follow-up, not a sprint.
In-market, with a thinner profile on file. Volume for your BDC, direct mail and matched audiences on your ad platforms.
The score has five parts: shopping intent (18 points), income (6), estimated credit (5), net worth (4) and household (4). Do-not-call status is shown beside every phone number and plays no part in the score or the order.
122 people in your file are shopping the F-150 (634,990 F-Series trucks sold nationally through October, F-150 and Super Duty together). 79 on Super Duty, 77 on Mustang Mach-E, 50 on Bronco. Every sheet carries the same layout, so a rep learns the file once and can work any of them.
138 people are shopping more than one Ford. Those are not browsers: they are households deep in a comparison, and the file tells your internet team exactly which nameplates to lead with, per person.
The pixel goes on homerskeltonford.com the same week. Your web vendor pastes one script. First named visitors come back within days.
One client-list export from your CRM is matched against the pixel and all 2,315 Master Shoppers. CRM flags go to the top of the desk.
The desk is already live, with the 268 Ford leads on it. Every list exports to your CRM, your dialer and your mail house.
You tell us your cost per sold unit today. We report against it. If it does not beat that number, you have lost a week, not a budget.
There is no pixel on your sites yet and we have not seen your CRM. The shoppers on the website view are real people from your Master Shoppers file, but their visits and every CRM flag are samples laid over Homer Skelton Ford's real inventory. Master Shoppers and the 268 Ford leads are real.
Master Shoppers already covers every brand, new and used. The Ford file shows what one brand cut of it looks like.
We do not pull credit and we will never tell you a lead is "approved." The credit range on a lead is an estimate, and the finance figures in this document are published market benchmarks.
That status is not a substitute for your own run against the National DNC Registry before a dialing campaign, and we will tell you that every month.
We are not asking you to move your advertising, replace your CRM, or sign an annual agreement. We are asking you to put one script on homerskeltonford.com and share one client list, for seven days, and tell us what happened.
The pixel takes ten minutes to install. The client list is one export. The only open question is which Monday.
Every one of these is a real person on 's website , identified by the Leads Avenue Pixel with a name, a home address and a way to reach them.
Each row is one shopper's visit, minute by minute. Yellow tags are the vehicles they opened. A diamond with minutes under it means they sat on that page that long before moving to leave.
Every identified shopper, newest first: the page they were on, the page before it, and how they reached the site. Select a shopper for the full record.
Read it like the showroom desk log. Who came in, when, what they were looking at, and how far they live from the lot.
| Shopper | Looking at | Came from | Reach · CRM |
|---|
Every listing a named shopper opened, read from the vehicle page address. Each one links to the live page on .
These are units on your lots with a named shopper attached. When two different people open the same unit, it rises to the top.
| Vehicle | Lot | Opened by | Views | Listing |
|---|
shoppers sorted the inventory by lowest price first.
Home ZIP on each shopper's record, with straight-line miles from the ZIP center to the nearest store.
The close-up shows the trade area. Everyone else is a drive-in shopper, which is useful for follow-up and delivery offers.
From the tags on each visit's landing page and the referring site. Listing sites and AI assistants show by name whenever their links carry a tag or a referrer. Left: where the first visit came from. Right: the page the shopper was on when identified.
Google is doing the heavy lifting. The Business Profile listing and Google Ads account for most of the entries we can see.
| Campaign ID | Landing | Shoppers |
|---|
How complete the records are, which values are read directly from the pixel, which are worked out from them, and what the pixel doesn't capture.
Every number on this desk comes from the pixel records. Nothing here is modeled or estimated.
utm tags and the referrer on each visit's first page. A new visit starts after 30 minutes with no activityReal people in 's trade area who are on the Master Shoppers list and on a Ford list at the same time. Each one was checked against itself before it was listed.
One sheet with everyone, and one per Ford list. HOT first, then the newest data set. A do-not-call status sits beside every number and plays no part in the order.
Every category has its own file. Each is a spreadsheet-ready CSV with one row per person and the same columns; the workbook holds every sheet in one file.
The lists were loaded as they stood, then refreshed and run through the same steps again. A refresh only adds people who are not already on the desk.
Three steps: triangulate, scrub, tier. Nothing below uses a do-not-call status.